What Does a Program Manager Do?
Program management is the discipline of coordinating multiple related projects to achieve a strategic outcome. That requires setting a program vision, aligning stakeholders across product, engineering, operations and finance, and balancing tradeoffs between scope, schedule and budget while ensuring quality and business value.
In practice the role involves planning and sequencing releases, defining KPIs and acceptance criteria, managing third party vendors, building reporting that connects delivery to business results, and instituting risk and change controls so the organization sustains delivery cadence after the program ends.