What Does a Assistant Manager Do?
An assistant manager supports the general or store manager and takes charge of the business when that manager is away. In retail and grocery, the job usually covers opening and closing, cash counts and deposits, building staff schedules within a labor budget, training and coaching associates, running inventory counts and handling customer complaints that front-line staff can't resolve. In restaurants, assistant managers also order food and supplies, watch food and labor costs and keep the kitchen ready for health inspections. In offices, banks and clinics, the role leans toward supervising staff, following opening and compliance procedures and reporting to a branch or office manager. Many assistant managers are promoted from shift lead or supervisor roles and are next in line for the manager job.