What Does a Owner Do?
A small business owner is responsible for every part of the company, even when some tasks are delegated. Day to day, that can mean serving customers or doing the core work alongside staff, hiring and training employees, setting schedules and pay, choosing suppliers and negotiating prices, marketing the business and winning new clients, and managing cash flow, invoicing, payroll and taxes, often with an outside accountant. Owners also set prices, handle complaints that reach the top, keep licenses and insurance current and decide when to expand or cut back. In a very small business the owner does most of this personally; in a larger one, they manage the managers. The title appears on resumes as owner, owner-operator, founder, proprietor or principal.